1 Message
Charging for services not received
Thank you for charging me for services I never received for over 5 years. And your solution was we will send a technician out to set up cable for you. Even though you were never given the chance to utilize the service you paid for that’s your fault. Taking from single mothers you should be so proud
EG
Expert
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107.1K Messages
4 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRay
Official Employee
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2.2K Messages
4 months ago
Hi there, user_z0d5jx! Thanks for taking the time out of your day to reach out about the cable service. We will always fix any problems with your service in a timely manner. We can fix a lot of issues remotely but sometimes it does require a technician. Can you tell me more about what is happening with the cable service?
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