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Sunday, August 25th, 2024 2:32 AM

Charging after Cancelation

I am still being charged for my Xfinity account even though I have cancelled my account and turned in the equipment. I cancelled in July and now I am being charged still for September.

Official Employee

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1.7K Messages

3 months ago

Thank you for reaching out to us @user_1wp2tv! I see you have also sent us a direct message. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please wait to be invited to send us a Direct Message. We can certainly continue to take a look over direct message.

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