Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I would be just as concerned if I no longer had an account but was seeing charges! I would love to look into this further for you. Please send us a direct message to "Xfinity Support" including your full name and the address you had Xfinity services at.
To send a direct message you may need to: Click "Sign In" Click the "direct message" icon Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
XfinityBillie
Official Employee
•
553 Messages
2 m ago
Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I would be just as concerned if I no longer had an account but was seeing charges! I would love to look into this further for you. Please send us a direct message to "Xfinity Support" including your full name and the address you had Xfinity services at.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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