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user_xrngts
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Wednesday, May 6th, 2026 10:14 AM

Charged for unreturned equipment

My name is {Edit}personal information}

My apartment came with xfinity gear\ Router installed already. I am currently being charged for UNRETURNED EQUIPMENT in the Amount OF $150.00 DOLLARS.  please remove the charge.

My Apartments-

THE MADDUX APARTMENTS 

{Edit personal information}

CAME WITH YHIS EQUIPMENT INSTALLED 

PLEAS E REMOSE CHARGE SO I CAN PAY BILL AND CLOAE ACCOUNT. THANKS 

Question

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Updated 

26 minutes ago

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XfinityOrlandoM

Official Employee

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3.3K Messages

26 minutes ago

@user_xrngts

Thanks for reaching out to us, we do apologize for any inconvenience and we'll be happy to get this resolved for you.

 

 

To get started please send us a direct message including your first and last name and complete service address

 

 

Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

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