AndyHuynh's profile

New Poster

 • 

1 Message

Friday, October 23rd, 2020 2:00 AM

Closed

Charged for over data usage when I have xFi Complete unlimited plan.

Why am I being charged extra for data that I’m using when I have an unlimited plan! This is absolutely unacceptable, I pay for unlimited data because people in my household work from home and attend school yet I get charged extra I need an explanation.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

7K Messages

5 years ago

Hello AndyHuynh. I can assist with reviewing your account and the data charges you are seeing. Please send me a private message and include your full name and service address so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message". 

forum icon

New to the Community?

Start Here