Charged for old service after moving

user_20xi7g, Hi! Welcome to the Xfinity Forums page and thanks for reaching out. I understand that you were charged for a service you thought was canceled. I have been in your shoes before so I can relate to the concern after seeing those charges. Don't worry. You've reached the right support group. Our team of specialists are a group of excellent experts in resolving cancellation concerns over social media. We are happy to help! To get started, please send us a direct message with your first/last name and full address so I can ensure I pull up the correct account to research this further. You can start by clicking the "direct message" icon on the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.