Hello user_mfdzu5, I would be pretty upset and shocked to see a double charge, especially around the holidays. Let's work together on this and get things figured out. Did you receive two different statements for the same billing cycle? Or did you have two separate payments apply to your account?
XfinityMarcos
Official Employee
•
2.4K Messages
8 months ago
Hello user_mfdzu5, I would be pretty upset and shocked to see a double charge, especially around the holidays. Let's work together on this and get things figured out. Did you receive two different statements for the same billing cycle? Or did you have two separate payments apply to your account?
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