Charged after cancelling service.

I cancelled my service and returned my equipment to an Xfinity store on August 26th.

I have the receipt from the store and the email that Xfinity sent me about my cancellation request.

I have also been called every day since at about 1pm EST by a representative who wants to know why I would ever possibly cancel my service (I moved. I told them in the store, and I told them on the phone, yet no one seems to be able to write that down. How strange.)

I looked online to disable the autopay feature, but there seemed to be no way to do so. Odd, but I was not worried, because I had cancelled my service and returned my equipment, so surely I would not continue to be charged. Only a draconian, multi-billion dollar company employing mafia tactics would do something so blatently disrespectful. And Comcast is well known to be extremely reputable and fair towards its customers.

Today, September 7th, I woke up and found that I had been charged again.

I checked the autopay feature online, and suddenly by the decree of some magical force, I can disable it. Strange that I could not do that before the new charge, but that certainly was not on purpose. Xfinity will definitely refund my $60 promptly, and without employing any nefarious sales tactics in an effort to keep my money in their account where they can continue accruing interest on it for as long as possible.

To summarize:

-I have cancelled my service

-I have not received any service since cancelling on August 26th

-It is not physically possible for me to receive service because I have no equipment and no longer live at the address where the service was active

-I have the paper receipt from cancelling in the store, and an email from Xfinity confirming my service-cancellation

-I have been charged for service that I am incapable of receiving

I want my money to be refunded.

I am extremely dissapointed by Xfinity.

When I cancelled my service, I had every intention to renew it in the future. But after the blatant lack of consideration they have shown towards my time, the constant harassment from phone representatives attempting to "get me back", and the bogus charge I have received, I will not be returning. Additionally, I will be discouraging my friends and family from trusting this company with their time, money, and information, as they have proven they will only abuse these valuable resources.

I was told repeatedly that I am a "valued customer." Actions speak louder than words. Xfinity's actions have told me everything I need to know about how much I am valued by them.