Visitor
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2 Messages
Charged after cancellation
I moved out of state sooner than I thought and cancelled my xfinity subscription yet I am still being charged $70 which is outrageous when I have not used a single bit of it and because I got charged I looked and it seems im still active???
XfinityGabriel
Official Employee
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2.7K Messages
22 hours ago
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user_hpvjyn
Visitor
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3 Messages
20 hours ago
I also was charged for my mobile phone after cancelling it and unfortunately didn't catch their mistake until over 1.5 years later (because I saw "xfinity" as the bill and thought it was just my wifi)...... Xfinity's mistake has ended up costing me hundreds of dollars for a service I didn't use. :( Customer service only gave me a 3 month refund when I called, saying I had three months to dispute any charges. I'm hoping to get the remaining $652 back.
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