Charged after cancellation
As my last days with the sister company (NBCUniversal) we're coming to close, I canceled my services on January 18 with last active date of service was January 31. Rep assured me I would not be charged moving forward as I cancelled my services before the next billing cycle. However, I received a bill in February. I contacted Xfinity and they assured me it was a mistake, that I would be receiving an updated bill reflecting the correct amount. No updated bill arrived, the same bill as before arrived, now labeled "late." I called customer service and they sent me on a loop with no clear resolve to my problem.
Seems like everyone on this thread has been charged after cancellation. Ridiculous.