Visitor
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1 Message
-charged $98 for storm ready wifi
-I moved and canceled my xfinity. Why was I charged $98 for storm ready WiFi after I closed the account
Visitor
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1 Message
-I moved and canceled my xfinity. Why was I charged $98 for storm ready WiFi after I closed the account
EG
Expert
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117.1K Messages
12 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAbel
Official Employee
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140 Messages
12 hours ago
Hello @user_0l26k1, thanks for taking the time to post on our Xfinity Forums Community page. I apologize about any confusion regarding your final bill. Typically, the Storm Ready Wi-Fi is equipment that is purchased, usually in a 36-month installment plan. When you stop your Xfinity service whatever is left as part of that installment plan is billed as a one time charge. Let us know if there is any other questions or concerns we can address.
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