Visitor

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2 Messages

Monday, February 2nd, 2026 6:05 PM

chapter 7 stay

I found for bankruptcy. Gave Xfinity my case number and told them that I filed. They won’t resume service unless I pay the past due amount. It violates the stay that went into effect with my bankruptcy

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Visitor

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2 Messages

6 hours ago

I’ve spent hours on this. They opened the ticket which included the case number for my bank bankruptcy. Then they closed it saying they couldn’t confirm it. I’m asking to speak with someone who can handle this one person gave me a number that was out of service. The other said to go to the local store. My account still says I must pay the past due amount to resume service. I tell them I don’t want to resume service. I need a new account post bankruptcy and no one understands.

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