Greetings, @user_ti74jo! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about updating your payment method. You have definitely come to the right place for assistance.
You should be able to manage your payment preferences online by going to https://payments.xfinity.com/autopay/edit. From there, you should be able to log in with your email address and password, then you can update your payment details or make a new payment if necessary.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
•
110.3K Messages
24 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
1
0
XfinityEricB
Official Employee
•
2.2K Messages
24 days ago
2
0