Visitor
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1 Message
Change payment metjod
Have been trying to change and manage my payment methods in the app for ever a week it’s spins and sounds and dont load. The assistant is not assisting and is not at all helpful. When will this be corrected and do you want your payment?
XfinityQuemekia
Official Employee
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1K Messages
2 hours ago
I completely understand the frustration here. It’s a hassle when you're just trying to manage your bill and the technology isn't cooperating, especially after a week of trying. user_asjc1o Could you try logging in through a web browser (like Chrome or Safari) at xfinity.com, to see if it allows you to update there?
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