Change of service not reflected in latest billing statement
I recently made a change in my service. I dropped Internet and TV and only kept Security service. It was a nightmare trying to get that done. But I finally reached an agent on the phone who told me that it was possible. This change was made in or around July 26th. I just checked and I no longer have cable or Internet service but I'm still being charged for my full packages I previously held. Could use some help in getting this sorted out.