Thanks for reaching out. We apologize for any inconvenience you’re experiencing while trying to change your due date.
With our updated billing procedure, you should still have options available to change your due date. When you log in to your account to make the change, you should see a list of available dates to choose from.
To clarify, are you not seeing any available dates to select?
XfinityOrlandoM
Official Employee
•
3.7K Messages
13 days ago
@user_hb86mu
Thanks for reaching out. We apologize for any inconvenience you’re experiencing while trying to change your due date.
With our updated billing procedure, you should still have options available to change your due date. When you log in to your account to make the change, you should see a list of available dates to choose from.
To clarify, are you not seeing any available dates to select?
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user_naogik
Visitor
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1 Message
3 hours ago
I cannot change my due date either, i get a "Looks like something went wrong Please reload" page, and it will not re-load.
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