Hello, @user_lti8i9 thank you for reaching out over Xfinity Forums. I had my card compromised last year, so know how important it is to get your saved payment methods updated with providers and want to ensure you're able to get your information updated. To update your payment method, you can log into your account either online or through the Xfinity App > go to the "Billing Details" section > then follow the steps outlined here: https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments
If you happen to have Xfinity Mobile as well, you can ensure the update happens there as well and found another helpful walkthrough document: https://www.xfinity.com/support/articles/update-payment-information
Please let me know if this was helpful with getting your payment information updated.
XfinityJustinC
Official Employee
•
2.2K Messages
18 days ago
Hello, @user_lti8i9 thank you for reaching out over Xfinity Forums. I had my card compromised last year, so know how important it is to get your saved payment methods updated with providers and want to ensure you're able to get your information updated. To update your payment method, you can log into your account either online or through the Xfinity App > go to the "Billing Details" section > then follow the steps outlined here: https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments
If you happen to have Xfinity Mobile as well, you can ensure the update happens there as well and found another helpful walkthrough document: https://www.xfinity.com/support/articles/update-payment-information
Please let me know if this was helpful with getting your payment information updated.
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