Richwyld23's profile

New Poster

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3 Messages

Fri, Sep 25, 2020 6:00 PM

change in my service

On Sept 15 I turned in my tv boxes and switch to internet online but i'm still being billed for my old plan...

Responses

ComcastMorgan

Official Employee

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2.5K Messages

7 m ago

Hi, Richwyld23. You will want to wait for your next bill to generate, in order to see the new changes made. 

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New Poster

 • 

3 Messages

7 m ago

and also I was looking at the charge for the internet only plan that i'm now on and i have 2 surgure on ther for sports package and tv surge ..i DONT HAVE TV WHY IM BEING CHARGE THIS

 

New Poster

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3 Messages

7 m ago

so what do I do about the crazy high bill I have on my account for this month

Official Employee

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2.5K Messages

7 m ago

It should be because the changes you made will not fully reflect or update until the next bill cycles out. For any further specifics regarding the bill, please send me a PM with your first and last name.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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