Good Evening, user_pwekt0 thank you so much for taking the time to reach us and let us know about this $30 increase. Rate increases can have a number of sources, from 1-time charges to plan expirations. These are detailed on your Xfinity statement where applicable. Have you had a chance to fully review this statement?
They are always looking to nickel and dime you to death. Last month with only one recording, it took 6% of my DVR storage. This month with only one recording, it's 10% of my DVR storage. They are trying to force you into upgrading your DVR storage capacity so you have to pay more and more and more and more just like the channel selections. You can't even hardly get anything on your basic channels and it cost you an arm and a leg. They're always trying to get you to add on by offering things that you used to get included with your exorbitant monthly charge. I'm about ready to cancel after over 25 years!
XfinityAlfonso
Official Employee
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1.6K Messages
7 months ago
Good Evening, user_pwekt0 thank you so much for taking the time to reach us and let us know about this $30 increase. Rate increases can have a number of sources, from 1-time charges to plan expirations. These are detailed on your Xfinity statement where applicable. Have you had a chance to fully review this statement?
Xfinity-Understand Your Bill
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Sherah0907
New Poster
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14 Messages
3 months ago
They are always looking to nickel and dime you to death. Last month with only one recording, it took 6% of my DVR storage. This month with only one recording, it's 10% of my DVR storage. They are trying to force you into upgrading your DVR storage capacity so you have to pay more and more and more and more just like the channel selections. You can't even hardly get anything on your basic channels and it cost you an arm and a leg. They're always trying to get you to add on by offering things that you used to get included with your exorbitant monthly charge. I'm about ready to cancel after over 25 years!
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