Thank you for reaching out here. The best option to make any changes on the payment methods on your account is with your Xfinity app. Log in to the Xfinity app using your Xfinity ID.
Tap the Account tab at the bottom of the screen.
Choose Bill details under the account balance section.
Tap Bill settings in the payment section.
Choose Payment methods.
Here, you can Remove or Add a Payment Method by picking the option you need.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Good Morning, @user_31846m! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know how important it is to have the updated information on file for your account. There are a few options on how to update your card number, through the awesome Xfinity App or online at xfinity.com/myaccount. You can find the exact steps here. Please let us know if you have any other questions or troubles updating the information. We are happy to help!
user_31846m
Visitor
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3 Messages
29 days ago
Are you there to answer my question?
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XfinityAdrienne
Official Employee
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2K Messages
29 days ago
Good Morning, @user_31846m! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know how important it is to have the updated information on file for your account. There are a few options on how to update your card number, through the awesome Xfinity App or online at xfinity.com/myaccount. You can find the exact steps here. Please let us know if you have any other questions or troubles updating the information. We are happy to help!
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