Visitor
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1 Message
Cease and desist!!!
I told xfinity multiple times now, I switched to a different service provider, I told them for months I wanted my services disconnected. They waited until it reached almost 3 months of payments past due to start reaching back out to me I've told them to come get their equipment over and over I have told the agents that call me CEASE AND DESIST numerous times!!!! They do not listen they still call me 3 times a day every single day... I will be filing a harassment suit if they call one more time. I have nothing to say. I am NOT paying that bill when I have informed them on the Chat history and on recorded calls I was discontinuing their services. Not my fault they cannot understand English and or do not know how to do their job. They are legally harassing me now.
XfinityNatalie
Official Employee
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922 Messages
1 month ago
Hey there, user_f6adcz! Thanks for bringing this important issue to our attention regarding your cancelled account experience. We can certainly investigate this issue further to ensure all remaining concerns have been rectified for you.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
Let me know if you have any questions.
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