Visitor

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3 Messages

Friday, January 30th, 2026 5:51 PM

Can't view my bill

I'm trying to view my bill on the website and i get "A rendering error occurred: Cannot read properties of undefined (reading 'isCombinedState')." please bring this to the attention of your developers and fix it.

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Official Employee

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2.5K Messages

3 hours ago

@user_o1yrzv Thank you for making us aware that you're getting this error message when attempting to view your bill online. Have you by any chance tried to access your bill on the Xfinity app? How about clearing your cache and cookies, closing out your browser before logging in, have you tried that?

Visitor

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3 Messages

3 hours ago

I *could* try all that. But you could also fix your website. 

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