Visitor

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2 Messages

Wednesday, October 15th, 2025

cant update stored credit card?

My card was compromised and its not letting me update with a new number.  I get an error on the website when I try to do anything with the payment.   I was able to call in a payment, but dont want to be dealing with this every month.  

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Official Employee

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151 Messages

16 hours ago

 

jgold47, Hey thanks for reaching out. I have been there before, trust me I understand. When you are attempting to process the payment with another card, what error code are you receiving? 

 

Visitor

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2 Messages

ERROR

Sorry, this isn’t working right now

Please return to My Account Overview while we resolve the issue.

w

Official Employee

 • 

151 Messages

 

jgold47, ok, thank you for sharing. Have you attempted to process it while enrolling in automatic payments? 

 

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