1 Message
Cant pay Bill keep receiving Error
I have been trying to pay my bill online but it keeps giving me an error message. No matter what i try to sign in on. I have kids an they need it for their homework and i need it as well for work. I need this issue resolved immediately as i am unable to leave my home right now due to my medical condition. It keeps saying “looks like something went wrong… reload”.
XfinityJoe
Official Employee
•
584 Messages
24 days ago
Good morning @1BBratz Our team would be happy to look into this with you.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0