Can't afford bill anymore

Hi there! Thank you for visiting our Xfinity Forums and you have come to the right place for help checking on new promotions. We can help review your account and find the best promotion available. May I please ask that you send us a direct message with your full name and service address to get started? 

To send a direct message: 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

Thanks again for reaching out to us @user_7nyxep! I’m glad we could assist with lowering your bill by finding a new promotion!