Visitor

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3 Messages

Thursday, September 25th, 2025 11:38 PM

Can't add new payment method. Error message

I need to add a new payment method in order to pay my bill and I'm getting this error message:

You can't add a new payment method yet

We need to verify your contact information to keep your account secure. Make sure to add your phone number and email address if you haven't already.

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Official Employee

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890 Messages

3 months ago

Good afternoon user_d3y4cr. Have you already added and verified an additional email address, and phone number on your account?

 

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