@user_sds8ck Have you attempted to access your billing options through the Xfinity app or through a different web browser? You can also set up payment options through the Xfinity Assistant web portal and within the Xfinity app as well.
Please also note that sending unsolicited direct messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a direct message to be sent, you can then proceed with doing so.
XfinityBradM
Official Employee
•
915 Messages
2 months ago
@user_sds8ck Have you attempted to access your billing options through the Xfinity app or through a different web browser? You can also set up payment options through the Xfinity Assistant web portal and within the Xfinity app as well.
Please also note that sending unsolicited direct messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a direct message to be sent, you can then proceed with doing so.
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