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Sunday, March 17th, 2024 12:02 AM

Closed

Cannot access my billing

Every time I try to make a payment, I am getting an error that states that I do not have access. "You don't have permission to access "http://payments.xfinity.com/" on this server.:  if this can be resolved I would also like a discussion on billing, I pay way too much money for the amount of services I have. 

Official Employee

 • 

1.1K Messages

1 year ago

Hello @user_f9dhai, thanks for reaching out for help with you account and payments. Our team will be glad to take a look at this in more detail and help however we can. To get started, please use the chat icon in the upper right to enter Direct Messaging. Once there, type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list to send us a message with your full name and address.

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