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Sunday, April 13th, 2025 3:28 AM

Cancelling the 23rd.

I will be moving the 25th and need to cancel services the 23rd. I have internet supplied by the new apartment. Is the cancellation something I can set up now? I will be returning my equipment the 23rd as well.

Official Employee

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2.1K Messages

1 day ago

 

user_llctp4 Of course, we are sad to see you go, but you can set your disconnect in advance. We would be happy to help get that set up for you so you have less to worry about during your move. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

 

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