Cancelling subscription but still getting billed. I want a refund.

Hey there, Ana307! We appreciate you bringing your billing concern to our attention regarding your recent subscription cancellation. I completely understand how important it is not to be charged after removing your unwanted subscription. Rest assured, you have reached the right team to assist you!
If your original statement was already generated due to the billing cycle, you may receive the next upcoming bill afterward reflecting the prorated refund adjustment based on your cancellation date. How long ago did you cancel your subscription?

Hello! 

I cancelled my subscription last month around the 12? And I went in store to return my product on the 27 of last month. I do have the receipt and details of the money being taken out of my account. Am I going to receive my refund?