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Friday, December 6th, 2024 12:23 AM

Cancelling Service

I need help cancellingmy xfinity services but can't seem to reach a real person. Can someone on here help me please?

Official Employee

 • 

1.6K Messages

21 days ago

keifer27 We can help! Please send us a direct message. 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

Official Employee

 • 

1.5K Messages

20 days ago

@keifer27, Thanks so much for allowing us to assist you tonight. I know it can be frustrating trying to reach a live person, but we are always available. I wish you the best, and happy holidays. 

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