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Tuesday, April 15th, 2025 6:13 PM

Cancelled my service two months ago but still getting a bill

I’m still getting a bill after cancelling for two months 

Official Employee

 • 

3.2K Messages

24 days ago

Thank you for reaching out @user_03s1s6 I would be happy to take a look at the account. 

 

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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