1 Message
Cancellation
Hi
We are moving in two weeks and there is no Xfinity service at our new home. We need to cancel our service for Internet as of August 15.
1 Message
Hi
We are moving in two weeks and there is no Xfinity service at our new home. We need to cancel our service for Internet as of August 15.
XfinityChelseaB
Official Employee
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1.2K Messages
4 months ago
Hello @user_qp7fik, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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Again
Expert
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31K Messages
4 months ago
@user_qp7fik
Be advised that if you are in a contract you will incur an early termination fee. You usually get a separate billing for that, and it may go to your old domicile, so make sure you have put in a mail forwarding card with the Post Office.
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