2 Messages
Canceling Paramount+
I was charged last year for an annual subscription for Paramount + through Xfinity but was never able to access or use Paramount+ and speaking with XFinity customer service did not help. I was charged again last month on my Xfinity bill for another year subscription and cannot figure out how to get this to stop. Help
XfinityLinda
Official Employee
•
1.7K Messages
1 year ago
Thank you for connecting with us here in our community, @user_3ty58a. We are sorry to hear about the trouble with the subscription to Paramount+. If you signed up for Paramount+ through your Xfinity X1 or Xfinity Flex TV Box, you’ll be billed by Xfinity and you can manage your Paramount+ subscription plan through your TV Box. This includes viewing, upgrading, downgrading or canceling your subscription.
If your Paramount+ subscription is billed by Xfinity, you can check the details of your subscription.
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