Visitor

 • 

1 Message

Wednesday, January 7th, 2026 12:31 AM

Canceling my WiFi pass now

I’m having issues canceling it and I’m hoping I can get answers and see if I can cancel it as soon as possible 

Oldest First
Selected Oldest First

Official Employee

 • 

2.6K Messages

3 months ago

Thank you for reaching out here. The only option available to make changes on that Wi-Fi pass is at the https://www.xfinity.com/xfinityassistant/ site. 

Visitor

 • 

2 Messages

I want to cancel my xfinity pass, so i don't continue getting charged $10 every month, due to I just recently got xfinity wifi internet

Official Employee

 • 

96 Messages

@user_n74wfr Thanks for joining the Xfinity family. We are excited that you have chosen us as your service provider. Sure, I would be more than happy to assist you today.  To end your NOW Wi-Fi Pass, you can cancel the auto-renewal feature. You will receive emails regarding payment reminders or notifications of pass renewal if you signed up for auto-renewal. Use the link provided in those emails to cancel automatic card payments. NOW WiFi Pass overview

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here