1 Message
Canceling Disney+ from the xfinity bills
I suspect the rough merger of a pre-existing account and the xfinity one caused the issue of still getting billed even after I canceled on the website and I just want it canceled
1 Message
I suspect the rough merger of a pre-existing account and the xfinity one caused the issue of still getting billed even after I canceled on the website and I just want it canceled
XfinityTony
Official Employee
•
1K Messages
3 months ago
Hello, @NicoleNK. Thank you for taking the time to post here. We are going to get this figured out for you. Please, send a DM to Xfinity Support with your full name and address. We'll see you there!
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
•Type your message in the text area near the bottom of the window
•Press Enter to send your message
0
0