3 Messages
Canceled service
I paid 250$ to bring my account up to date so it could get cancelled was told the cancellation date would be adjusted and I would get I refunded it's been a month and no money has been returned I want an update
3 Messages
I paid 250$ to bring my account up to date so it could get cancelled was told the cancellation date would be adjusted and I would get I refunded it's been a month and no money has been returned I want an update
XfinityAlfonso
Official Employee
•
2.5K Messages
2 hours ago
Good evening user_veyb4q thank you so much for reaching out here on the Forums with these final billing questions! When you are closing your services, a final statement is generated, and if any credits are owed based on the final balance. These would be sent out via the last payment method on file.
Understanding Your Xfinity Bill
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