Canceled service but continue to be billed and account is still active
I canceled my service on 08/18/23 and I have continued to be billed and now it is up to $336. I have contacted multiple people (5 total) over the past week to get this fixed and they keep ensuring me it will be taken care of… it has not. I have confirmation numbers, case numbers and employee IDs. I want this problem fixed ASAP!!! I will not waste anymore time trying to deal with this company I want this to be done. I want my account cancelled and my bill to be credited to $0 where it should be from when I originally canceled service.