Visitor

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3 Messages

Wednesday, January 21st, 2026 7:58 PM

Cancel

I need to cancel my service.

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Official Employee

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2K Messages

4 hours ago

user_2rlarx Your use of the Xfinity Community Forum is appreciated. What makes you want to cancel services at this time? Are you anticipating a move to a new location in the near future?

Visitor

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3 Messages

No longer interested in using Xfinity after my bill increased.

Official Employee

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2K Messages

user_2rlarx I understand, we can definitely assist you in reviewing new package options to place your monthly rate back into a range you can afford. Our Xfinity Forums team is full of experts on finding the right package to fit your unique household needs. Would you like to dive into some options together?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

No, thank you. I would like to just cancel my service

Official Employee

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1.9K Messages

I just sent the code. It is time sensitive and expires after 15 minutes. May I please have the code once you receive it? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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