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Wednesday, December 17th, 2025 12:18 PM

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Official Employee

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2.4K Messages

2 hours ago

user_0f88g4 Very sorry to hear that we are losing a member of the Xfinity family! I would love to help in any way possible. You are in great hands with our team. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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