Visitor

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1 Message

Monday, November 10th, 2025 6:57 PM

Cancel

I need to cancel to internet service

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Official Employee

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2.8K Messages

2 months ago

Hi there, @user_jvrkux I'm so sorry to hear that you'll be leaving us! I appreciate you reaching out. You came to the right place for assistance. Can you please DM me your full first and last name along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

 

 

Visitor

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2 Messages

@XfinityRichard​ 

I am currently outside the United States and unable to receive or make phone calls.
Please process the cancellation of my Xfinityservice for the account under the name Luciano [Edited: "Personal Information"]. .
Please confirm the cancellation date and any final balance by email.

(edited)

This reply has been converted into a post

Official Employee

 • 

2.8K Messages

2 months ago

Thank you for your time today @user_jvrkux working with you in private today and getting you taken care of.-Richard

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