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Friday, December 6th, 2024 12:37 AM

Cancel Xfinity service

Hello, I am trying to cancel my Xfinity home internet service. How can I do it? I prefer doing it by sending an email or filling in a form rather than calling by phone.

Official Employee

 • 

1.9K Messages

21 days ago

 

user_bcmduc - Our team can help cancel your Xfinity home internet service right here, and our chat format is just like email. Let's work together and get this sorted out. Can you please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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