3 Messages

Thursday, September 4th, 2025

Closed

Cancel Xfinity Internet

Hello, I want to cancel my internet service. How can I do that?

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Selected Oldest First

Official Employee

 • 

1.9K Messages

11 days ago

@user_drplgi I can help you with making changes to your account. Can you please direct message me your first and last name along with your full service address so that I can assist you. 
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

Official Employee

 • 

1.9K Messages

11 days ago

@user_drplgi Thanks for meeting me in a direct message. I’m glad we were able to get your account taken care of today. Should you need anything more please create a new post for us!

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