Visitor
•
1 Message
Cancel subscription
my payments are over twice the amount the used to be, also I haven’t actually had working WiFi since march of 2025. I would like to cancel my membership and get my money back for the months waisted.
Visitor
•
1 Message
my payments are over twice the amount the used to be, also I haven’t actually had working WiFi since march of 2025. I would like to cancel my membership and get my money back for the months waisted.
XfinityDena
Official Employee
•
3.7K Messages
13 days ago
I would be happy to take a look at the account @user_a4iwlv Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
0
0