Visitor
•
1 Message
Cancel Subscription
Good Afternoon,
Why am I still being charged for Starz, It was supposed to have been canceled months ago please help
Thanks
Visitor
•
1 Message
Good Afternoon,
Why am I still being charged for Starz, It was supposed to have been canceled months ago please help
Thanks
CCTimothy
Valued Contributor
•
406 Messages
2 years ago
Hello! Thank you for reaching out to us on the forums. I would be glad to look into this for you, but just need a little more information, @user_9845e.
Could you please send our team a direct message with your full name and full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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