You can cancel certain Internet Subscription Video On Demand channels by following the information in the link below:
Internet Subscription Video On Demand channels are individual On Demand networks that you can subscribe to in addition to your Xfinity TV service. However, these channels require both Xfinity X1 and Xfinity Internet services and are only delivered through your X1 TV Box. https://www.xfinity.com/support/articles/subscribe-unsubscribe-from-isvod?linkId=157518575
Considering this, some channels cannot be canceled this way which is not a worry I would love to help with this Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinityKam
Official Employee
•
44 Messages
5 hours ago
Hello! @user_rzxjs0
You can cancel certain Internet Subscription Video On Demand channels by following the information in the link below:
Internet Subscription Video On Demand channels are individual On Demand networks that you can subscribe to in addition to your Xfinity TV service. However, these channels require both Xfinity X1 and Xfinity Internet services and are only delivered through your X1 TV Box. https://www.xfinity.com/support/articles/subscribe-unsubscribe-from-isvod?linkId=157518575
Considering this, some channels cannot be canceled this way which is not a worry I would love to help with this Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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