Visitor
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1 Message
Cancel servicr
I talked to two customer service reps tonight regarding disconnecting my service. The first one literally hung up on me. The second one said my service was disconnected but it s shows active in the app. This is the worse my company to deal with.
XfinityJosephA
Official Employee
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2.3K Messages
6 days ago
Hello @user_1obfu9 we can help you with your account. We'll need to work in a direct message to locate your account and make changes. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support."
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