Visitor

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1 Message

Friday, August 28th, 2026 4:34 PM

Cancel services

I’m moving and will no longer be using Xfinity 

Oldest First
Selected Oldest First

Official Employee

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3K Messages

1 hour ago

@user_mbowaa Thanks for making us aware you're in need of some assistance cancelling your services with us. I can definitely help you submit this disconnect order for you. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

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