Visitor

 • 

1 Message

11/08/2026 11:11 PM

Cancel service

I need my service cancelled immediately. 

Oldest First
Selected Oldest First

Official Employee

 • 

3K Messages

57 minutes ago

 

user_iuw4ot, I'm sorry to hear you are looking to cancel. If you are having any issues or concerns, I'll be glad to help work toward a resolution. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

For an example of how to send us a Direct Message, check out this link for more help: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

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