Hey there, user_h0zc4n! Thanks for reaching out to our XFINITY Community regarding your bill received after cancellation. Usually, a final statement is sent out, with any eligible prorated refund issued afterward. How many days have passed since you cancelled your service?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_h0zc4n
Visitor
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2 Messages
6 hours ago
why am I recieving a bill when my service has been cancelled
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EG
Expert
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119.9K Messages
5 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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