Visitor

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2 Messages

Monday, August 10th, 2026 5:39 PM

cancel service

my service should have

Oldest First
Selected Oldest First

Visitor

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2 Messages

6 hours ago

why am I recieving a bill when my service has been cancelled

Official Employee

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960 Messages

Hey there, user_h0zc4n! Thanks for reaching out to our XFINITY Community regarding your bill received after cancellation. Usually, a final statement is sent out, with any eligible prorated refund issued afterward. How many days have passed since you cancelled your service?

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Expert

 • 

119.9K Messages

5 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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